Shipping Policy

Shipping Policy

At RR Butterfly, we ensure your luxury fashion pieces reach you with care and elegance

Order Processing Timeline

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Order Placed
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Processing
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Packed
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Shipped
Delivered

Our Shipping Promise

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PAN India Delivery

We deliver to every corner of India with reliable service

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Secure Packaging

Premium packaging ensures your items arrive in perfect condition

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Reliable Partners

We work with trusted courier services for safe delivery

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Real-Time Tracking

Track your order every step of the way until delivery

Estimated Delivery Times

Metro Cities

3–5 Business Days

Tier 2 & Tier 3 Cities

4–7 Business Days

Remote Locations

5–10 Business Days

Track Your Order

Stay Updated

Once your order is shipped, you will receive a tracking number via email and SMS.

Use this tracking number to monitor your package in real-time through our courier partner's website.

For any tracking queries, our customer support team is always ready to assist you.

Shipping Information

We offer free shipping on all orders above ₹2,999. For orders below this amount, a nominal shipping fee of ₹150 applies across India.

Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the package will be returned to us and a full refund will be processed.

Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.

If you receive a damaged package, please do not accept the delivery. Contact us immediately with photos of the damage, and we will arrange a replacement or full refund.

While we strive for timely delivery, unforeseen circumstances may cause delays. If your order is delayed beyond the estimated delivery date, please contact our support team for assistance.

In the rare event that your shipment is lost in transit, we will investigate with our courier partner. If confirmed lost, we will send a replacement or issue a full refund within 7-10 business days.

Currently, we only ship within India. We are working on expanding our services internationally. Please subscribe to our newsletter to stay updated on international shipping availability.

Need Help?

Our customer support team is here to assist you with any shipping queries

support@rrbutterfly.com