Shipping Policy
Order Processing Timeline
Our Shipping Promise
PAN India Delivery
We deliver to every corner of India with reliable service
Secure Packaging
Premium packaging ensures your items arrive in perfect condition
Reliable Partners
We work with trusted courier services for safe delivery
Real-Time Tracking
Track your order every step of the way until delivery
Estimated Delivery Times
Metro Cities
3–5 Business Days
Tier 2 & Tier 3 Cities
4–7 Business Days
Remote Locations
5–10 Business Days
Track Your Order
Stay Updated
Once your order is shipped, you will receive a tracking number via email and SMS.
Use this tracking number to monitor your package in real-time through our courier partner's website.
For any tracking queries, our customer support team is always ready to assist you.
Shipping Information
We offer free shipping on all orders above ₹2,999. For orders below this amount, a nominal shipping fee of ₹150 applies across India.
Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the package will be returned to us and a full refund will be processed.
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
If you receive a damaged package, please do not accept the delivery. Contact us immediately with photos of the damage, and we will arrange a replacement or full refund.
While we strive for timely delivery, unforeseen circumstances may cause delays. If your order is delayed beyond the estimated delivery date, please contact our support team for assistance.
In the rare event that your shipment is lost in transit, we will investigate with our courier partner. If confirmed lost, we will send a replacement or issue a full refund within 7-10 business days.
Currently, we only ship within India. We are working on expanding our services internationally. Please subscribe to our newsletter to stay updated on international shipping availability.
Need Help?
Our customer support team is here to assist you with any shipping queries
support@rrbutterfly.com