FAQ

Frequently Asked Questions

Find answers to common questions about our luxury fashion collection, shipping, returns, and more.

We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal and other secure payment methods for your convenience.

Absolutely. We use industry-standard SSL encryption to protect your payment information. All transactions are processed through secure payment gateways.

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery. International orders may take 10-14 business days.

Yes! We offer complimentary standard shipping on all orders over ₹5,000. Express shipping is available for an additional fee.

We offer a 30-day return policy for unworn items with original tags attached. Items must be in their original condition to qualify for a full refund.

Simply contact our customer service team with your order number. We'll provide you with a prepaid return label and instructions for sending your item back.

Each product page includes a detailed size guide. We recommend measuring yourself and comparing to our size chart for the perfect fit. Contact us if you need personalized sizing assistance.

We use only premium, sustainable materials including organic cotton, silk, and ethically-sourced fabrics. Each product page lists specific material composition and care instructions.

RR Butterfly was founded with a vision to create timeless, elegant fashion for the modern woman. We combine traditional craftsmanship with contemporary design to create pieces that empower and inspire.

Yes, sustainability and ethical production are at the heart of everything we do. We work with certified manufacturers who ensure fair wages and safe working conditions for all artisans.

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support@rrbutterfly.com