Your Privacy Choices
Privacy policy
Effective Date: July 29, 2026
Welcome to ROSSRARE ("ROSSRARE", "we", "our", or "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ROSSRARE is a premium fashion and lifestyle brand inspired by India's rare heritage, timeless craftsmanship, and contemporary luxury.
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: support@rossrare.com
2. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through our payment partners)
- Purchase History
- Order Information
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Time Zone
- Website Usage Data
- Referral Source
- Pages Visited
- Session Duration
Marketing Information
If you choose to subscribe:
- Email preferences
- SMS preferences
- Wishlist activity
- Shopping preferences
- Product interests
3. How We Collect Information
We collect information when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions or surveys
- Browse our website
- Save products to your wishlist
- Use cookies or similar technologies
4. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify your identity
- Process payments
- Provide customer support
- Send order confirmations
- Send shipping updates
- Improve our website and services
- Personalize your shopping experience
- Detect fraud and prevent unauthorized activity
- Comply with legal obligations
- Send promotional communications (only where permitted or with your consent)
5. Payment Information
We do not store your complete credit card, debit card, or banking information.
Payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.
6. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your shopping cart
- Improve website performance
- Analyze visitor behavior
- Measure marketing campaigns
- Personalize your experience
You may disable cookies through your browser settings, although some website features may not function properly.
7. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers, including:
- Payment processors
- Shipping and logistics partners
- Customer support providers
- Marketing and email service providers
- Website analytics providers
- Government or regulatory authorities where required by law
These partners are required to protect your information and use it only for authorized purposes.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your information from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of transmission or electronic storage is completely secure.
9. Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, we securely delete or anonymize it where appropriate.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your information
- Object to certain processing activities
- Update your account information
To exercise these rights, please contact us using the details below.
11. Marketing Communications
If you subscribe to our newsletter or promotional messages, we may send updates regarding:
- New collections
- Exclusive launches
- Product recommendations
- Events
- Offers
- Brand stories
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
12. Third-Party Services
Our website may use trusted third-party services such as:
- Payment gateways
- Shipping providers
- Website analytics
- Marketing platforms
- Social media integrations
These third parties have their own privacy policies, and we encourage you to review them.
13. International Visitors
If you access our website from outside India, your information may be processed and stored in India or in other jurisdictions where our trusted service providers operate, subject to applicable legal safeguards.
14. Children's Privacy
ROSSRARE does not knowingly collect personal information from children under the age required by applicable law to provide valid consent. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised Effective Date. Continued use of our website after updates constitutes acceptance of the revised policy.
16. Contact Us
For any privacy-related questions, requests, or concerns, please contact us:
ROSSRARE
Email: support@rossrare.com
Customer Support: support@rossrare.com
Website: https://www.rossrare.com
Thank you for trusting ROSSRARE.
Your privacy is important to us, and we are committed to protecting your personal information while delivering an exceptional shopping experience inspired by rare heritage and timeless craftsmanship.